time pressure

Do you find that most of the time at work you're juggling what you're doing to get everything done? There's never enough time and there are always patients who interrupt admin time with questions that are so important to them but to us really could have waited to a more convenient time. I has one such interruption today , a patient asking about where she could get different splints, in the middle of me sorting out important e mails. This is something of a clash of priorities, many members of the public would think that "paperwork" is unnecessary but often it forms a vital part of communcation. It's the statistcal paperwork which is the real bind. because we're professionals we're polite and intersted in the trivial problem, although last week I drew the line when a patient wanted to talk about something fairly minor when I was in the middle of a new patient assessment. Sometimes i wish i could hide but like many work places the building design does not allow for that.